Answered By: Emily Smith
Last Updated: Dec 11, 2020     Views: 191

Unfortunately, you cannot be reimbursed for incorrect print jobs. However, an extra ten dollars is added to every student's account to adjust for incorrect printing, so you will be able to print an extra 100 sheets (200 double-sided pages) in addition to the regular quota. This page from the New Paltz IT department below explains this in greater detail.

If you want to buy more pages for your PaperCut account, please follow the IT department's procedure. 

FAQ Actions

Browse Our Answers

Related Topics

Contact Us

Get Help at Our Research Help Desk
Get Help at Our Research Help Desk more info

During Research Help Desk Hours

 

Text a Librarian
(845) 262-2011
Text a Librarian
(845) 262-2011
Email a Librarian<br />askref@newpaltz.libanswers.com
Email a Librarian
askref@newpaltz.libanswers.com
Call a Librarian
(845) 257-3710
Call a Librarian
(845) 257-3710

  

Chat with a STL Librarian 

STL Librarians are available for live chats during Research Help Desk hours. 

Meet with a Librarian

Schedule a one-on-one research consultation with a librarian.
Schedule a one-on-one research consultation with a librarian.

Off Hours

When the library is closed you can still send us your question using the form or email on this page. A librarian will respond as soon as possible. In the meantime, online resources including the FAQ and Research Guides are available!